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***MOVIE PROPS - STAGE PROPS - BLANK GUNS - MOVIE WEAPONS - FAKE GUNS***         THE DIRECTOR'S CHOICE MOVIE PROP AND STAGE PROP WEAPONS HOUSE!        ***REEL DEALS ON BLANK GUNS ***                CALL TOLL FREE: (866) 712-PROP (7767) 8 AM to 5 PM Central...        
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131 Greenbriar Dr.
West Monroe La.
71291
Fax: (318) 397-7828
Toll Free Phone:
866 712-PROP (7767)
8 AM to 5 PM Central
Mon.Thru Fri.

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Stage-Props-Blank-Guns.com :: Help zone

Help zone

  Terms & Conditions

Terms & Conditions

  1. TERMS OF USE


  2. GUARANTEES


  3. SHIPPING AND HANDLING


  4. MAIL ORDER


  5. RETURN POLICY


  6. RETURN MERCHANDISE PROCEDURE


  7. ORDER CANCELLATIONS

TERMS OF USE

The following describes the terms and conditions in which Stage-Props-Blank-Guns.com offers you use of its website and access to the products and services offered within. By purchasing merchandise through this website, you agree to abide by the policies and procedures and processes delineated within, including guarantees/warranties, pricing, online ordering, reserving special order items, mail order, payment process, refund process, shipping & handling, damaged merchandise processes.

We reserve the right to add to or revise any content of any web page at any time (excluding pricing for items already ordered and paid for unless a gross typographical error exists) as the result of seller or manufacturer pricing adjustments or any other situation which Stage-Props-Blank-Guns.com (Stage-Props-Blank-Guns.com) feels warrant any revisions/additions/deletions to its web pages. Content revisions may result in changes to the following policies/processes/practices, but will not apply to merchandise already ordered and paid unless a gross typographical error exists, including> guarantees/warranties, product pricing, online ordering, reserving special order items, mail order, payment process, refund process, shipping & handling, damaged merchandise, and any other policy/process/practice not heretofore mentioned.

Stage-Props-Blank-Guns.com will not change the current price for an item once the "buy now" button has been submitted unless the cost is in gross typographical error. Continued purchases from our website means you agree to read and abide and comply with any changes in content of this website, Stage-Props-Blank-Guns.com.

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Every Order Guaranteed!

Stage-Props-Blank-Guns.com guarantees every order 100%! If you are not satisfied with our products or services, simply contact Customer Service at Help@Stage-Props-Blank-Guns.com and we will make every effort to respond within (24) hours and we will begin processing your refund and return.. For undamaged products or goods with no detectable flaws, there will be a 25% to 30% restocking charge and no shipping costs will be refunded. Most merchandise must be returned within 10 days of ship date with reference to an assigned return authorization number. Blank Guns must be within 48 hours of receipt. Your satisfaction is important to us. We want to ensure you are absolutely delighted with our merchandise!

Blank Guns: You must be at least 18 Years old to purchase a Blank Gun. A person 21 years old or older must sign for a blank gun delivery. It can be any person 21 or older, not necessarily the purchaser. In making a purchase you are stating that you are at lease 18 Years old. It is the responsibility of the Purchaser to know and comply with state and local laws pertaining to blank guns. Blank Guns have a Factory warranty against defects in material and workmanship. The warranty is not valid if damage is due to user’s abuse, misuse, and alteration, dismantle or modification of the gun or magazine, including but not limited to use of improper Blanks MM and size. Each blank gun has its size and type blanks written on it and on the site description. Please be advised disassemble, alteration or painting whatsoever to any part of the blank gun or magazine will void your warranty. Additionally, any physical damage, water, dust and/or incorrect lubricates which damage the product will also void the warranty. Unless there is a defect there is no return on blank guns or Blanks after 2 days of delivery date. This is due to a history of customer abuse of a 10 return policy by using them for an event and then returning (sad but true). We have quality Blank Guns please treat them and us fairly. Enjoy!!

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Shipping & Handling

SAME DAY SHIPPING MOST ORDERS; Credit card companies suggest that, to avoid credit card fraud, we ship directly to the cardholder at the billing address for the credit card used. Requests to ship to a different person or address can be done but may delay your shipment for a verification process, especially with blank gun purchases which unfortunately have a tremendous amount of credit card fraud attempts. Credit card verification when shipping to a different person or address is sometimes necessary for our protection because credit card fraud is charged back to us, the merchant instead of being absorbed by the credit card company as commonly believed so have your order shipped to the matched billing address for your credit card if possible. Most cardholders appreciate this precaution and actually thank us for it. However, if you are an existing customer or an easily recognizable business or institution the delay and verification may not apply. Usually smaller orders or orders not containing blank guns will require no delay. Please do not use a credit card that you are not authorized to use. In doing that you are literally trying to steal from us. Credit card fraud is not the victimless crime that some people try to believe. We usually discover fraud attempts during our verification process and will not ship fraudulent orders. Credit card fraud will be reported and prosecuted. Blank Firing Guns and Modern Replica weapons, defined as an item that replicates a model originally manufactured in 1898 or newer, can not be shipped into New York State unless the items are to be used by a Theatrical/film/movie industry, military/law enforcement, certified weapons training or government agencies. If you are in any of these categories please add its name during check out as we need to have the name on your order so we can put it on your shipping label. It is the buyer’s responsibility to know and comply with any local or State restrictions for blank firing and other replica weapons. You may want to check with your local law enforcement authorities. We do NOT ship to Canada or any other country out side the United States. Orders received before 3:30 PM Central time week days usually ship that same day. Orders placed after 3:30 PM Central time, week ends and holidays will ship the next business day. UPS shipping days and days in transit are counted as business days, Monday through Friday only. Please calculate your delivery time with that in mind. Also consider the day of the week and time of day that you place your order to calculate delivery date. Most orders are shipped United Parcel Service (UPS). A few orders with smaller may ship United States Postal Service (USPS). It will take on the average 1 to 5 business days for you to receive your merchandise depending on your location. Around 5:00 PM Central time the day your order is shipped we will email UPS tracking information to the email address that you put on your order. After that time please check your email and your SPAM FOLDER for your tracking numbers before calling us for your tracking number. The subject line will usually read “UPS Ship Notification, Tracking Number”. You may contact Customer Service at: Help@Stage-Props-Blank-Guns.com for shipment status if it is not in your email or of course any concerns or questions..

Shipping Liability:

Although we have a commitment from our shipper to deliver your Order during the time period you selected, factors such as distance and remoteness, extreme weather and shipping during holiday seasons or other busy times can affect delivery time. In completing your order, you hereby authorize Stage-Props-Blank-Guns.com to ship your order with UPS. Once your Order has been given to the shipper, Stage-Props-Blank-Guns.com has no further liability in the delivery of your Order. If a delay or shipping problem should occur, you agree to hold the shipping company responsible, and Stage-Props-Blank-Guns.com will have no liability other than refunding the additional cost you paid for priority delivery as compared to the actual delivery time cost. It is the responsibility of the purchaser to know and comply with any local, state or federal laws, regulations or restrictions for blank guns and other Replica Guns. Our blank guns and all of our replica guns have been declared Non guns. They can not fire real ammunition and can not be converted to fire real ammunition.


MAIL ORDER
(Orders mailed with check or money order to our address)


Orders mailed to us ship the same day payment is received when paid using a money order, certified or cashiers check (guaranteed funds). Orders with personal or business check as payment will ship in about 14 days to allow the proceeds to clear our bank. Certain Institutional, municipal and business type Clients may ship sooner. Call if you need items faster and are that type Client.

Make checks payable to Seven Internet Stores. That is our parent company name. Include a note providing your name, shipping address, phone number and email address. We will need the items you are ordering SKU #, the item name, price and how many of each. Louisiana residents include 4% state sales tax. Include shipping costs as outlined below:

Order Amount
  $40.00 - $100.00
$101.00 - $200.00
$201.00 - $350.00
$351.00 - $500.00
$501.00 and over we will cover

Shipping amount to add:
$15.00 swords and rifles $25.00
$18.00 swords and rifles $28.00
$21.00 swords and rifles $31.00
$25.00 swords and rifles $35.00
$30.00 swords and rifles $40.00

Call for any questions 1-866-712-PROP (7767)
Mail to:
Stage-Props-Blank-Guns.com
131 Greenbriar Dr.
West Monroe La.
71291

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RETURN POLICY

Merchandise must be returned within 10 days of ship date, with reference to an assigned return authorization number and must be in saleable condition with original container and packing. All funds are refunded to your credit card and/or via check. Stage-Props-Blank-Guns.com reserves the right to charge a 25% to 30% restocking fee. Blank Guns have special conditions. See Blank Guns above this.


Merchandise Returns
Damaged Merc
handise



Returns at Stage-Props-Blank-Guns.com
131 Greenbriar Dr.
West Monroe La.
71291

Include your return authorization number which must be obtained from Customer Service previous to return shipment.



We cannot be responsible for breakage, damage or loss of merchandise while in transit. Damaged shipments are to be reported to the carrier immediately. Ask carrier to make an inspection and file a claim with them. The original cartons must be held for Carrier inspection. We will be happy to assist you with any claims that may arise. In the event you desire to return your merchandise, please contact Customer Service immediately via e-mail at Help@Stage-Props-Blank-Guns.com. Keep a record of this number as proof that your return has been authorized. Merchandise must be returned within 10 days of the ship date, with reference to its return authorization # written upon the outside of the shipping container in a visible location (please do not write on the merchandise box packed inside!). Upon receipt of the damaged merchandise, we will begin processing your refund or reship whichever is your preference. NOTE: Returns will be refunded to your credit card and/or via check.

***ATTENTION CUSTOMERS!***
Merchandise must not be returned without first contacting Customer Service for an assigned return authorization number. Contact Customer Service at:

Help@Stage-Props-Blank-Guns.com

Please note:
Stage-Props-Blank-Guns.com will not be responsible for any merchandise which is not authorized for return.


Cancellation Policy

Please be certain of your order before it is placed. If you must cancel your order we will do so providing we get the request and are aware of it before the order is shipped. If it has been shipped and you still do not want the order we will refund your credit card used once the shipment is received back to us minus the shipping cost to you and back to us as the shipping company will charge us for it's return back to us if your shipment is returned to sender. We may also charge a 25% to 30% restock and handling charge as our personnel are paid to process orders thus costing us money for returned items as well. The items must be received in the original containers in the original condition that they were shipped to you in so that they may be resold as new. Again please be certain of your order before placing it.

Please contact us at Help@Stage-Props-Blank-Guns.com if you have any further questions.

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